At Anna’s our hot tub is very popular but from time to time we find one of the hot tub cover buckles/clips gets damaged. This wouldn’t be annoying except our supplier Rotospa charges £42 for their RotoSpa Cover Clip Set plus postage for 4 with a flimsy luggage lock.
Really? On a different business we buy similar but bigger stronger buckles for less than £2! On Amazon you can get generic replacements sets that many of the Hot Tub companies fit for under £10.
This sort of behaviour needs to be called!
Fortunately we have tracked down Premiere Hot Tubs who provide them for £14!. Rotospa should really hang their heads in shame for punishing customers from making their original purchase from them! Other little joys you may find include £66 for stainless steel replacement screws, £60 for a small black plastic replacement tray. £207 for a replacement rubber head rest. Top spot goes to the RCD Converter Cable – 5m available from RotoSpa at £143.76 or £27 from Amazon. Get ripped off here https://www.rotospabirmingham.co.uk/shop/hot-tub-accessories/